Remote working

How to successfully onboard a new team member remotely

What is remote onboarding?

This is a process where a new team member is welcomed to a company remotely through the use of virtual tools like video conferencing, email, and other communication platforms. Since Covid-19 has forced everyone to limit physical interaction, many companies now use remote onboarding to help new hires be familiarised with the company-level processes, culture, and the team members they would be working with.

Companies have done remote onboarding by using online communication platforms such as Slack, Discord, and Microsoft Teams to send introductory messages or chats and guide the new hires on the steps they should complete for their onboarding.

How is remote onboarding different from orientation?

Onboarding is a process that takes up to a month and helps train the new staff so that they can become independent in accomplishing their tasks later on. On the other hand, an orientation is usually a one-time event that introduces the company’s goals, culture, values, and background.

Importance of Having an Efficient Onboarding Process

Recruitment and proper onboarding ensure that your company has a capable workforce to scale and sustain your operations.

Better team member retention
When new hires are allowed to bond with their team members during their onboarding process, it gives them a sense of belonging that increases their desire to stay with the company longer.

More productive, more quickly
New hires are also able to finish their day-to-day tasks faster when they are guided during their early stages of employment.

Reduces anxiety
Many new hires experience anxiety that they might underperform during their early weeks, so they constantly look for opportunities to showcase their skills and ideas. An onboarding process reduces this anxiety by allowing them to share ideas freely.

Sets expectations
Being familiar with the company and the day-to-day tasks help set work expectations for new hires and could be used to plan for their long-term career goals.

How to successfully onboard your new team?

To onboard new hires successfully, you need to know the different onboarding processes involved and the challenges that accompany them.

Organisational onboarding
In this step, documentation and handbooks are given to employees to guide them about the company’s policies. Behaviour and representation practices can also be handed out to new hires through organisational onboarding.

Technical onboarding
In this step, new team members are given the tools and trained to complete their regular tasks independently later. This helps them be confident and accountable for their duties without being constantly supervised.

Social onboarding
Aside from equipping your new team member with technical knowledge, social onboarding is also essential to connect more with their teams and other departments within the company. Informal communication and non-work-related topics are often used in conversations in this type of onboarding.

Tips on onboarding your new team remotely

The biggest tip to onboard remotely is first by making the new team member feel welcomed even at the interview stage.

Working conditions must also be addressed to help new hires be productive and motivated to work for your company.

Lastly, your culture should always be displayed through your existing employees or company initiatives so that new hires can also adapt and be part of the culture.

For more information on how we can help you grow your business talk to us today.